|
Search google for "hp deskjet 9800 black cartridge problem" - these printers have a serious flaw that HP seems disinterested in addressing. Numerous people (myself included) have had to throw these away after the print cartridge carriage exerts a damaging force on the connecting PCB, effectively disabling one or more of the cartridges (for me, black)Sadly, as nice as this printer's output and large-format capabilities are, it's simply not OK for a printer to fail after a few cartridge changes and be abandoned by the manufacturer.The worst part: you suspect a bad cartridge, so you buy a brand spanking new one from HP, and it still reports as failed. Good way to get suckered on to throw good money after bad.Poor show, Hewlett Packard.
Although I'm fairly happy with the print quality just because I use this printer mostly as draft printing, the paper feed sucks big time. For a print job that requires multiple page I basically have to tell the computer to print 1 sheet at a time because it always pulls in several sheets each time.Color printing is satisfactory though not on a top notch level, with new cartridges, which last maybe 10 pages before it starts to deteriate.My darkest curse on I.T. morons
The print file will spool but the printer will not start printing or2. We purchased this printer two years ago to print 11x17 plots of engineering drawings (blueprints). The printer will spit out blank pages.It seems to work marginally better with the 9600 driver and only fails to print on every third or fourth plot now. The original driver would randomly work and, following the advice of a reviewer, we installed the driver for the HP 9600. Our main problems with this printer are as follows:1. The only solution seems to be to restart the computer's print spooler but even then it is haphazard as it will then play "catch up" and start printing out whatever files are still in the memory.So, listen to all the negative reviews.we cannot all be wrong. I'll never buy another HP printer again.
It is the same old problem that HP has had with printers, and they know that and they putting out products with the same results. In short the warranty was a waste of money and time.
The printer printed two outstanding prints and after that it would only print a half page of totally black ink. Bought the HP 9800 for 13X19 Prints.
In talking with the folks who sold me the printer, they said under the warranty HP should replace or give me a newer model, however that is not how it works. I have spent more money on professional technicians who can't figure out what is wrong with the printer.
At this time the printer is unusable even thro I bought a three year warranty. The company should be more responsible for their products.
I will not buy another HP product.
Now I'm without a reliable large format printer. I put up with it for a while because I couldn't afford to trash it and buy a different model. I've had this printer for about 3 years now and I can never depend on it. I will never buy anything HP again. It'll work fine one second, then another it will print dark on one side and light on the other. Frustrating especially when you are using high-grade, expensive photo paper for portfolio purposes. You would think using HP printer cartridges, HP photo paper, and an HP printer that all would go well. That's not the case.
|
